Gamezy is committed to protecting your privacy. This privacy policy explains what data we collect, how we use it, and your rights as a user. By creating a Gamezy account, you agree to this privacy policy.
Information Gamezy collects
Gamezy collects the following categories of data:
**Account information**: Mobile number, date of birth, email (optional), username, profile picture (optional).
**Verification information**: PAN card details, Aadhaar details (for high-value withdrawals only).
**Transaction information**: Deposit amounts, withdrawal amounts, transaction IDs, payment method details (UPI ID, bank account).
**Gameplay information**: Fantasy teams created, contests joined, captain picks, match predictions.
**Device information**: Device type, operating system, browser type, IP address, device fingerprint.
**Location information**: IP-based geolocation (country, state, city) for regulatory compliance.
**Usage information**: Pages visited, features used, session duration, click patterns.
How Gamezy uses your data
Gamezy uses your data for the following purposes:
**Operating the platform**: Verifying your account, processing deposits and withdrawals, providing customer support.
**Compliance**: Verifying your age (must be 18+), confirming your location (not in restricted states), reporting to tax authorities as required by Indian law.
**Fraud prevention**: Detecting suspicious activity, preventing money laundering, protecting against unauthorized access.
**Personalization**: Showing relevant contests, captain picks, and news based on your activity.
**Marketing**: Sending promotional emails, push notifications, and SMS about new features and contests. You can opt out anytime.
**Analytics**: Understanding how players use the platform to improve features and user experience.
How Gamezy protects your data
Gamezy uses multiple layers of security to protect your data:
**SSL encryption**: All data transmitted between your device and Gamezy's servers is encrypted with SSL/TLS.
**Encrypted storage**: Sensitive data like PAN and Aadhaar are encrypted at rest using AES-256.
**Two-factor authentication**: OTP verification for all logins and sensitive operations.
**Access controls**: Only authorized Gamezy employees can access user data, and only for legitimate purposes.
**Regular security audits**: Gamezy's security team conducts regular audits and penetration testing.
**Compliance with Indian regulations**: Gamezy complies with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices) Rules, 2011.
Data sharing and disclosure
Gamezy does not sell your data to third parties. However, Gamezy may share your data with:
**Payment processors**: UPI providers, banks, and payment gateways for processing deposits and withdrawals.
**KYC verification services**: Government-approved KYC providers for identity verification.
**Tax authorities**: As required by Indian tax law, Gamezy reports high-value winnings to the Income Tax Department.
**Law enforcement**: When required by court order or legal process.
**Service providers**: Cloud hosting (AWS), analytics (Google Analytics), customer support (in-house), all bound by data processing agreements.
**Business transfers**: In case of merger, acquisition, or sale, user data may be transferred. Gamezy will notify you in such cases.
Your privacy rights
You have the following privacy rights:
**Right to access**: Request a copy of all data Gamezy holds about you.
**Right to correct**: Update or correct your personal data through the Gamezy app settings.
**Right to delete**: Request deletion of your account and personal data. Gamezy will delete your data within 30 days, except where retention is required by law.
**Right to opt-out**: Opt out of marketing emails, push notifications, and SMS through app settings.
**Right to data portability**: Request your data in a machine-readable format.
**Right to complain**: Lodge a complaint with the Data Protection Board of India if you believe your privacy rights have been violated.
To exercise any of these rights, contact [email protected].
Cookies and tracking
Gamezy uses minimal cookies and tracking technologies:
**Session cookies**: To keep you logged in. These expire when you close the app.
**Analytics cookies**: To track usage patterns. These are anonymized.
**Marketing cookies**: To show relevant ads on other platforms. You can opt out.
Gamezy does not use third-party advertising cookies or cross-site tracking.
Data retention
Gamezy retains your data for the following periods:
**Account data**: For the duration of your account plus 7 years after account closure (as required by Indian tax law).
**Transaction data**: 7 years (as required by Indian tax law).
**Gameplay data**: 3 years.
**Device and location data**: 90 days.
**Marketing data**: Until you opt out or your account is closed.
After the retention period, your data is anonymized or deleted.
Children's privacy
Gamezy is strictly for users aged 18 and above. Gamezy does not knowingly collect data from minors. If Gamezy discovers that a minor has created an account, Gamezy will:
1. Close the account immediately 2. Delete all associated data 3. Forfeit any balance in the account 4. Notify parents or guardians if possible
International data transfers
Gamezy stores user data on servers located in India. However, some service providers (AWS, Google) may transfer data internationally as part of their standard operations.
Gamezy ensures that international data transfers comply with Indian data protection laws and the service providers' data processing agreements.
Changes to this privacy policy
Gamezy may update this privacy policy from time to time. Changes will be:
1. Posted on the Gamezy website and in the app 2. Communicated via email and push notification (for material changes) 3. Effective 30 days after notification
Your continued use of Gamezy after the changes take effect constitutes acceptance of the updated privacy policy.
How to contact Gamezy's Data Protection Officer
For privacy-related inquiries:
**Email**: [email protected]
**Mail**: Data Protection Officer, Gamezy Technologies Pvt. Ltd., Indiranagar, Bengaluru, Karnataka 560038, India
**Response time**: 7-15 business days for written inquiries.
Frequently asked questions about privacy
**Does Gamezy sell my data?** No, Gamezy never sells user data.
**Can I use Gamezy without providing personal data?** You need to provide a mobile number to create an account. PAN is only required for high-value withdrawals.
**How does Gamezy protect against data breaches?** Multiple security layers including encryption, 2FA, access controls, and security audits.
**Can I delete my Gamezy account?** Yes, contact support to request account deletion. Data is deleted within 30 days.
Conclusion
Gamezy is committed to protecting your privacy. This privacy policy is designed to be transparent about what data Gamezy collects, how it's used, and your rights as a user. For more on Gamezy's privacy practices, contact [email protected].
For the full terms of service, visit /terms/ on gamezyindia.com.
Data Protection Officer (DPO)
Gamezy has appointed a Data Protection Officer (DPO) to oversee privacy compliance:
**Email**: [email protected]
**Role**: The DPO handles privacy inquiries, conducts privacy impact assessments, and ensures Gamezy's compliance with Indian data protection laws.
**Contact**: For any privacy-related concern, contact the DPO. The DPO will respond within 7-15 business days.
Privacy impact assessments
Gamezy conducts regular privacy impact assessments for:
**New features**: Any new feature that collects or processes personal data undergoes a privacy impact assessment before launch.
**Marketing campaigns**: Marketing campaigns that use personal data for targeting undergo privacy assessments.
**Third-party integrations**: Any integration with a third-party service provider that accesses user data undergoes a privacy assessment.
**Data breaches**: In case of a data breach, Gamezy conducts an immediate privacy impact assessment and notifies affected users within 72 hours.
Data breach notification
In case of a data breach, Gamezy will:
1. Notify affected users within 72 hours via email and push notification. 2. Notify the Data Protection Board of India within 72 hours. 3. Provide details of the breach, including what data was affected and what users can do to protect themselves. 4. Offer affected users free credit monitoring and identity protection services.
Conclusion
Gamezy is committed to protecting your privacy. This privacy policy is designed to be transparent about what data Gamezy collects, how it's used, and your rights as a user. For more on Gamezy's privacy practices, contact [email protected].
International compliance
Gamezy complies with international data protection standards where applicable:
**GDPR**: Gamezy's data handling practices align with GDPR principles, even though Gamezy only serves Indian users.
**ISO 27001**: Gamezy's information security management system follows ISO 27001 standards.
**PCI DSS**: Gamezy's payment processing complies with PCI DSS standards for credit card data security.
Frequently asked questions about privacy
**Does Gamezy use my data for advertising?** Yes, but only for Gamezy's own marketing. Gamezy does not sell data to third-party advertisers.
**Can I access my data?** Yes, contact [email protected] to request a copy of your data.
**How does Gamezy handle data breaches?** Gamezy notifies affected users within 72 hours and conducts immediate investigation.
Privacy by design at Gamezy
Gamezy follows privacy by design principles:
**Data minimization**: Gamezy only collects data that is necessary for the platform to function.
**Purpose limitation**: Gamezy uses data only for the purposes stated in this privacy policy.
**Storage limitation**: Gamezy retains data only for the periods stated in this privacy policy.
**Transparency**: Gamezy is transparent about what data is collected and how it's used.
**User control**: Gamezy gives users control over their data through app settings and privacy tools.
**Security**: Gamezy implements appropriate security measures to protect user data.
These principles guide all data handling decisions at Gamezy.
Conclusion
Gamezy is committed to protecting your privacy. This privacy policy is designed to be transparent about what data Gamezy collects, how it's used, and your rights as a user.
For more on Gamezy's privacy practices, contact [email protected].
For the full terms of service, visit /terms/ on gamezyindia.com.